Payments
Simple, secure, and flexible payment options
The Trip Folks offers simple, secure, and flexible payment options for every trip. All transactions are processed through our secure payment infrastructure, backed by the trust of VM Travels Private Limited — an IATA Accredited organisation.
Accepted Payment Methods
- 📱 UPI: Google Pay, PhonePe, Paytm, BHIM | Instant confirmation
- 💳 Credit / Debit Card: Visa, Mastercard, RuPay, Amex | All major cards accepted
- 🏦 Net Banking: All major Indian banks supported
- 📲 Mobile Wallets: Paytm Wallet, Amazon Pay
- 📅 EMI: No-cost and low-cost EMI via select banks for bookings above Rs. 15,000
- 🏧 NEFT / IMPS: Bank transfer available — account details shared upon booking confirmation
Payment Security
All online transactions are processed through a PCI-DSS compliant payment gateway using 256-bit SSL encryption. Your financial data is never stored on our servers. The Trip Folks and VM Travels Private Limited maintain the highest standards of payment security for complete peace of mind.
How to Pay for Your Booking
- Browse and select your trip on our website or contact us via WhatsApp/call.
- Fill in your traveller details and receive a booking invoice.
- Pay the booking deposit (typically 25–30% of the trip cost) to confirm your seat.
- Receive your booking confirmation via email at info@thetripfolks.com and WhatsApp.
- Pay the remaining balance at least 15 days before departure. Our team will send a reminder.
EMI Options
- Available for bookings above Rs. 15,000
- Tenures: 3, 6, 9, and 12 months depending on bank and card type
- No-cost EMI available on select credit cards — contact us for details
- EMI can be selected at the payment gateway checkout stage
Refund Policy
Refunds for eligible cancellations are processed within 7–10 working days back to the original payment method. Refund timelines may vary depending on your bank or payment provider. For cancellations and refund requests, please contact:
- Email: info@thetripfolks.com
- WhatsApp: +91 9971338558
- Phone: +91 9971338558
Payment Support
If you face any issues during payment or have not received your booking confirmation after a successful transaction, please reach out immediately:
- Email: info@thetripfolks.com
- Phone: +91 9971338558
- WhatsApp: +91 9971338558
- Office: Third Floor, Tower B, Oxford Square, Supertech, Noida Sec 121, UP – 201305
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