Welcome to The Trip Folks, an initiative of VM Travels Private Limited. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking with us.

1. Information We Collect

• Identity Data: Full name, date of birth, gender, passport/ID details
• Contact Data: Email address, phone number, billing and shipping address
• Transaction Data: Details of payments and bookings made with us
• Technical Data: IP address, browser type, time zone, operating system
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing communications from us

2. How We Collect Your Information

• Direct Interactions: When you fill in forms, make a booking, call us, or subscribe to our newsletter
• Automated Technologies: Cookies, server logs, and similar tracking technologies
• Third Parties: Analytics providers, advertising networks, and payment service providers

3. How We Use Your Information

• To process and manage your travel bookings
• To communicate with you about your bookings and enquiries
• To send you marketing communications where you have opted in
• To improve and personalise your experience on our website
• To comply with legal and regulatory obligations
• To detect and prevent fraud

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers (hotels, airlines, transport partners) necessary to fulfil your booking
• Payment processors for secure transaction handling
• Analytics and marketing partners in anonymised or aggregated form
• Authorities when required by applicable law

5. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Please refer to our Cookie Policy on the website for full details.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

• Right to access your personal data
• Right to correction of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at: info@thetripfolks.com

8. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

10. Contact Us

• Company: VM Travels Private Limited (The Trip Folks)
• Email: info@thetripfolks.com
• Phone & WhatsApp: +91 9971338558
• Address: Third Floor, Tower B, Oxford Square, Supertech, Noida Sec 121, UP – 201305