Our dedicated support team is always just a call or message away.

Contact Us

• 📞 Phone: +91 9971338558 | Mon–Sat, 9 AM – 7 PM IST
• 📧 Email: info@thetripfolks.com | Response within 24 hours
• 💬 WhatsApp: +91 9971338558 | Quick chat support, 7 days a week
• 📍 Office: Third Floor, Tower B, Oxford Square, Supertech, Noida Sec 121, UP – 201305 | Mon–Sat, 10 AM – 6 PM

Frequently Asked Questions

Q1: How do I book a trip with The Trip Folks?

You can book directly on our website, via WhatsApp on +91 9971338558, by emailing info@thetripfolks.com, or by visiting our Noida office. Our team will guide you through the entire booking process.

Q2: What is included in the trip price?

Our trip packages typically include accommodation, all ground transportation, a trained trip leader, activities mentioned in the itinerary, and applicable meals as specified in the tour. Airfare and personal expenses are usually not included unless stated.

Q3: How do I cancel or modify my booking?

Please email info@thetripfolks.com or WhatsApp us on +91 9971338558 with your booking reference. Cancellation charges apply as per our policy: 20% (30+ days), 50% (15–30 days), and no refund (less than 15 days before departure).

Q4: Is travel insurance mandatory?

We strongly recommend comprehensive travel insurance covering medical emergencies, trip cancellation, personal liability, and baggage loss. For international trips, insurance is mandatory. Our team can help you find the right plan.

Q5: What should I carry on a trip?

We share a detailed packing list specific to each trip in your booking confirmation email. As a general rule: comfortable trekking shoes, weather-appropriate clothing, personal medications, valid ID/passport, and any visa documents required.

Q6: Do you offer group discounts?

Yes! Groups of 10 or more travellers are eligible for special group rates. Please contact us at info@thetripfolks.com or call +91 9971338558 for a customised group quote.

Q7: How do I track my booking status?

Once your booking is confirmed, you will receive a booking confirmation email with all trip details. For updates, you can always WhatsApp or call us on +91 9971338558. Our team proactively communicates all pre-trip information 48–72 hours before departure.

Raise a Support Request

Travellers can write to us at info@thetripfolks.com with their booking reference, subject, and query. Our team responds within 24 business hours. For urgent matters during a trip, please call +91 9971338558 directly.